Privacy Policy

This Privacy Policy applies to TechnoSys solutions including ERP, CRM, HRMS/HRIS, POS, payroll, inventory, accounting, customer feedback, task management, workflow automation, e-commerce, cloud platforms, APIs, analytics, and other enterprise technology services.

Information We Collect

Depending on the service used, we may collect:

• Name, email address, phone number, and business contact information
• Company, branch, department, employee, customer, or supplier information
• Account and login information
• Sales, purchase, invoice, payment, inventory, and transaction data
• CRM leads, customer interactions, and support information
• Employee, attendance, payroll, and HR-related information
• Feedback, survey responses, comments, and ratings
• Documents, files, images, or other content uploaded by users
• Device, browser, IP address, application usage, logs, and diagnostic information

Some products may also access device features such as camera, files, notifications, microphone, or location where required for a specific function and permitted by the user.

How We Use Information

We may use information to:

• Provide and operate our products and services
• Manage accounts and authenticate users
• Process business transactions and workflows
• Provide ERP, CRM, HR, POS, reporting, and analytics functionality
• Provide customer and technical support
• Maintain security and prevent unauthorized access
• Improve system performance and product functionality
• Communicate important service information
• Meet legal, regulatory, and contractual obligations

Business Customer Data

Many TechnoSys products are used by businesses to manage their own employees, customers, suppliers, and operations.

In these cases, the relevant organization generally determines what information is entered into the system and how it is used. TechnoSys may process this information on behalf of that organization.

Sharing of Information

We do not sell personal information as part of our ordinary business operations.

Information may be shared with authorized service providers where necessary to provide services such as:

• Cloud hosting and storage
• Communication services
• Payment processing
• Security and technical support
• Analytics
• Third-party integrations

Information may also be disclosed where required by law, regulation, court order, or other lawful authority.

Data Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include authentication, access controls, encryption, logging, backups, monitoring, and other security practices.

However, no electronic system can guarantee complete security.

Data Retention

We retain information only for as long as reasonably necessary for business, contractual, security, legal, accounting, or regulatory purposes.

Information may be deleted, anonymized, or securely disposed of when it is no longer required.

International Data Processing

TechnoSys may provide services across different countries. Information may therefore be processed or stored in jurisdictions outside the country where it was originally collected.

Where required, appropriate legal and security safeguards are applied.

Your Privacy Rights

Depending on applicable law, individuals may have the right to:

• Access their personal information
• Correct inaccurate information
• Request deletion
• Restrict or object to certain processing
• Withdraw consent
• Request data portability
• Opt out of marketing communications

Where information is controlled by a TechnoSys business customer, requests may need to be submitted directly to that organization.

Cookies

Our websites and web applications may use cookies or similar technologies for authentication, security, preferences, functionality, and analytics.

Users may manage cookies through available website controls or browser settings.

Children's Privacy

TechnoSys products are primarily intended for business and enterprise use and are not generally directed toward children.

We do not knowingly collect children's personal information where parental or guardian consent is legally required.

Third-Party Services

Our products may integrate with third-party platforms, APIs, payment providers, messaging services, cloud services, or other technologies.

Third-party services may operate under their own privacy policies and terms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

The latest version will be published on our official website.

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