Feedo - Your Digital Path to Enhanced Customer Experiences
With over 25 years of experience in making business systems reach their potential, TechnoSys provides Feedo software to engage with your customers and elevate your business. We bring you the one-window solution for an excellent customer experience.
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Why Choose Feedo
In today’s era, feedback has become important for exceptional customer experiences. Our feedback software (Feedo) revolutionizes how you engage with your customers.
Simplified Customer Data Collection
Gathering feedback becomes easy with our Single Tap Survey solution, which operates on all Android/IOS devices
Engaging Customers Directly
Create meaningful connections and drive loyalty with one-on-one interactions and feedback.
Offline & Online
Mode
Feedo is available in both offline and online mode. This results in smooth accessibility from anywhere at any time.
Unfiltered Feedback
A transparent text box allows your customers to express themselves freely instead of limiting them to specific questions.
Cost Effective
Feedo will smoothen your feedback system and eliminate all manual feedback systems by cutting paper-based feedback.
Personalized Surveys
Easily incorporate your logo, play with colours, insert images, and more through branded surveys.
Real-Time Alerts
Receive instant notifications, ensuring negative feedback is swiftly addressed by the right team member.
Insights with Reports and Analytics
Explore customer feedback data through dynamic graphs and informative listings on your dashboard.
Scan QR, Share Feedback
Simply scan the QR code and effortlessly share your valuable thoughts, making feedback submission simple and quick.
Benefits Of Feedo Application
- Open text to give customers freedom to submit suggestion or complain.
- Real time monitoring of customer feedback to create a greater customer experience
- Centralized dashboard on tablets and simplified detail reports on web portal
- Export reports to existing business intelligence. ( compare satisfaction and revenue)
- Real time customer grievance addressable basis the instant notification alert on FEEDO ADMIN for any customer dissatisfaction
Some of the most frequently asked questions
Customer feedback is important because this helps the business know how satisfied their customers are and the areas of improvement.
Customer feedback allows businesses to highlight their areas of improvement and gives them an idea of how customer perceive their services. This helps businesses fix their issues.
Feedo can help you gain automated feedback quickly and easily.